Delivery Information


DELIVERY


We will use the most appropriate transport company to ensure the best possible price to your location.  While every care is taken to deliver your pots in perfect order they are FRAGILE! All items purchased from Indigo Earth Designs Pty Ltd are wrapped in appropriate packing material to ensure safe arrival of your purchase.


Indigo Earth Designs Pty Ltd offers flat rate shipping for single and multiple product orders to all metro capital cities in Australia (including Gold Coast and Sunshine Coast), excluding Darwin. Due to the size of our products we will provide a shipping quote for Darwin and all regional areas within Australia. Please contact Indigo Earth Designs Pty Ltd at info@indigoearthdesigns.com.au  and we will contact you within 48hrs (excluding weekends) with a shipping quote. 


Please allow a maximum of 3 weeks for delivery.


Please check your pot on delivery in front of the driver if there has been any breakages return it to the driver and contact us immediately.


If a parcel has not arrived in the specified delivery time please track your parcel with the information provided on dispatch. If this does not assist please contact us at info@indigoearthdesigns.com.au.



Local Pick up


Local Pick Up is available by prior arrangement. We are located in Wynnum, Brisbane, Queensland, Australia. Orders can be collected Monday - Friday between 10am - 2pm subject to the availability of Indigo Earth Designs Pty Ltd. Please contact us at info@indigoearthdesigns.com.au once you have placed an order to confirm collection time.  If you nominate to Pick Up your order, it is your responsibility to collect your order.  If you nominate to Pick Up your order, but instead would like your order shipped, it will be your responsibility to cover all shipping costs associated with the order.